Dell DVD-RW diagnostics errors

The Dell diagnostics, version 1295.0, on Latitude D620 (and possibly other) laptops appear to contain a bug wherein they will incorrectly report errors on DVD-RW drives.

The symptoms include

Some of these errors do not occur when the diagnostics are first run, but occur after a CD has been removed and re-inserted.

I don't expect any of the regular readers of my Daemonic Dispatches will be affected by this problem, but hopefully by posting this where search engines can find it, I'll save someone a few days of agony; I've just been through two DVD drive replacements and a motherboard replacement before discovering that the diagnostics fail on other (completely operational) hardware.

Posted at 2006-11-03 01:00 | Permanent link | Comments
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